Really appreciated Steve's help from start to finish. Got a good deal and fast shipping. 2 of the handles were missing, but Steve was able to get them quickly to me within 1-2 business days of letting him know. Wish I could have bought more items from him before building my home gym, because good customer service for exercise equipment isn't always as easy to get. With that said, I felt this was a great buy from a solid guy and good company.