Dumbbells Direct

Fantastic... Highly recommend it incredible.. Very professional. Get your items very quickly.than you

We purchased dumbbells from the site after they went out of stock on Amazon. We will ALWAYS purchase from the website going forward.
About a week after we bought them, we got a call of a staff member, informing us that there was a back order of the dumbbells, and that it would be about a month or two before we would get our order, but that if we didn’t want to wait, they would issue us a full refund, and a coupon for if we ever decided to order again from the site. We decided to wait, as we wanted all our dumbbells to match. About a month went by, and I sent an email just to follow up, I received an email a day later, saying they would look into our order and email us back within a week.
Two days later, we got a call that our order was ready to ship and wanted to confirm our address, just to make sure nothing changed, we did and all was great.

Then, they day they were supposed to arrive, we get an email from FedEx saying there was a problem with the delivery, saying that the address was incorrect. I was at work, and was going to check the issue when I got home and in front of a computer (you can only do so much on a cell phone) Not an hour later, I get a call from customer service, they had been informed that there was an issue with delivery, they wanted to confirm our address, and I did. I also mentioned that this happens sometimes, if it’s a new driver to the area, delivery people will sometimes try to deliver my apartment’s deliveries to the condos next door, and they’re gated. And I told him I think that’s what happen. The man on the phone took note of that, and said he would call FedEx himself and get it straightened out. He did. And we got our dumbbells the next day AND a phone call just to make sure they arrived safely and undamaged.

In a day and age where good customer service is rare, this company knows how to do it right. They’ve gotten customers for life from us.

Pricing was great on York Legacy Plates. Package arrived without damage which is rare for 45’s. Shipping was a tad slow but overall great experience.

Great service and quick delivery, I would purchase from them again.

Purchase the heavy dumbells and finally received them and they were in very good quality

I have an older set of pro-style dumbbells (5-75lb) that I wanted to restore. After searching all over the Internet for replacement stickers, the only place I could find the original Troy decals was DumbbellsDirect.com. They initially made a small mistake on the invoice regarding the quantity of stickers (in my favor), but they caught the error right away and still honored it, covering the difference as a courtesy. Great customer service and a company I’d definitely recommend!

Excellent customer service. Ordered the wrong shape barbells by mistake (round instead of hex). They looked at the barbell I ordered previously, saw it was hex, whereas the new ones I ordered were round and a mismatch -- they reached out to me by phone and email to make sure I didn't make a mistake. This is real and true customer service -- simply outstanding. I love you, DumbbellDirect! You've now got a customer for life.

Perfect. Great size and shape. Handle well.

First of all, I am amazed at how well they packaged up my order! I didn’t know what to expect, especially since they were putting together the dumbbells and then shipping them. Everything arrived in great condition and on a pallet that was delivered right into my garage. From the time I placed the order until shipping was within a couple days, which was great. Dumbbell are awesome looking and the 3 tier stand looks great! I will be ordering again to complete the next weight range. Great customer service, great experience, and I’ll continue doing business with Dumbbells direct.

My very first pair of db! Had arrived with a few very small dings but would purchase again! Love the comfort of the handles and that they are USA made!

VTX XD-U Urethane Round Head Dumbbell Sets

The process of ordering was seemless from the initial order, to the very timely delivery of my merchandise. The price of the equipment I purchased was also great! I will definitely be ordering again from Dumbbells Direct.

I just ordered the GS348BP4 Body-Solid Series 7 Smith Gym, and I couldn’t be more impressed with Dumbbells Direct. Not only did they offer the best price with no shipping fees or taxes but their customer service was outstanding. Every question I had was answered quickly and thoroughly, making the entire ordering process seamless and stress-free. Based on this experience, Dumbbells Direct has earned my trust and loyalty. I’ll be ordering all my future fitness equipment from them without hesitation.

Escape Fitness Adjustable Bench

I generally buy American made, however i made an exception on these plates. These plates are uber fantastic, well made and machined right. The weights are accurate and they look PRETTY! So i do 100% recommend these plates. Even though they are made in china.